25 000 conversations
In 2019 the Customer Service held over 25 thousand conversations with GPEC Group clients. Some by phone, some in person.
We think about the residents
Because it is them who we develop our business with. We answer their questions and listen to their needs. We change for them. We are getting closer to each other. By the house, in the network, here and now.
25 000
conversations with our clients
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minutes
learn more5 minutes
It took GPEC Group staff 5 minutes to respond to the residents’ messages in social media in the event of failures.
We think about the surroundings
Because we operate in it and are part of it. We create networks with cities. Networks of relationships and partnerships as well as heating networks. We provide the surroundings with heat and energy. We breathe together.
9
measurement stations
learn moreWe care for the air quality in Pomerania
9
The GPEC Group and the Agency of Regional Air Quality Monitoring in the Gdańsk Metropolitan Area (ARMAAG) take care of air quality in the Tricity together – the GPEC car carries the ARMAAG experts to 9 measurement stations.
PLN 67 000
from the Christmas charity event
learn moreGrupa GPEC charity
The magic ball with swirling snow at the Gdańsk fair created a truly magical atmosphere. The locals and tourists went into the ball to take photos, which were then put into small crystal balls and bought by them to mark the occasion. As a result we gathered PLN 67 thousand! The money was transferred to the account of the Hospice Foundation and this is how we contributed to the renovation of the roof in Father E. Dutkiewicz SAC Hospice in Gdańsk.
This is how Christmas magic works!
We think about the employees
Because we create the company together. We work effectively – at the workplace. We rest – at home. We share common values. We compete healthily, with gamification.
57
tons of fruit and vegetables
learn moreWe care about health
We take care of our health. We ate as many as 57 tons of fruit and vegetables in the GPEC Group in 2019. Our two fruit days have already become a tradition.
326
hours in swimming pools
learn moreWe will swim everywhere
GPEC Group employees take care of their spines and take advantage of free access to swimming pools in Gdańsk, Tczew and Starogard Gdański.
2h
for the family
3h
for the team
+4
additional free days
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We encourage rest
2
The company participates in the Polish nationwide action “2 hours for the family.” Because there is no better reason to spend Friday’s evening with the loved ones.
3
Each quarter, any team of theGPEC Group can leave work 3h earlier.
3
4
In the Gpec Group, we work intensively, but also take more rest. The company provides employees with 4 additional days of holiday a year.
Strategy Day
and Wiki Strategy
learn moreStrategy
We think strategically and we infect our employees with this mindset. On the Strategy Day in the GPEC Group, 354 employees became familiar with the corporate strategy for 8 hours. That day also marked the debut of a new internal communication tool – not only for strategic purposes. Wiki Strategy. These are 51 strategic initiative cards, 132 entries in the corporate glossary and the base of documents and files that are the most important for the team of the GPEC Group.